Cancellation Policy:
Your appointments are very important to the team members of Tiny Bubbles Salon and are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24-hour notice for cancellations.
STRICT AND ENFORCED 24 BUSINESS HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you, a Cancellation fee will apply.
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When you request an appointment online, you are taking available time for other appointments; therefore, a requested appointment is treated as normal and is subject to all cancelation policies. When we accept appointments, we only verify the time and correct appointment type, not whether you have an appointment or not.
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- Less than 24 business hour notice will result in a charge equal to 50% of the reserved service amount.
- “NO SHOWS” will be charged 100% of the reserved service amount.
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- Same-day appointment OR re-scheduling, you have up to 4hr to cancel, but you will be charged 50% of the service; if you cancel after the 4hr, you will be charged 100% of services.
If an appointment is made within the 24-hour period and the client needs to cancel, the client must do so BEFORE 4 hours of the appointment time, or a charge equal to 100% of the reserved service amount will be incurred.
- Multiple services, combos, or services more than an hour-long must be held with a credit card. Multiple services or combos not canceled 24 hours in advance will be charged 100% of the reserved service amount. A credit card "HOLD" transaction may be made on your credit card to reserve the appointment time.
The cancellation policy allows us to inform our standby guests of any availability and keep our team members' schedules filled, thus better serving everyone. Tiny Bubbles Salon policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policy criteria.
CONFIRMATION CALLS
As a courtesy, we will call, text, or email you to confirm your service appointments two business days before your appointment date. However, if we are unable to reach you and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments, and the cancellation fee.
CLIENTS RECEIVE DISCOUNTS WHEN THE SALON CANCEL
Tiny Bubbles Salon staff stands by our policies; we feel that it is only fair that we honor the same policies to our clients; if the salon/technician has to cancel on a client less than 24 hours after the appointment scheduled, we will honor 50% off on your next service. But, if the cancellation is due to situations that are out of our hands, such as a power outage, unfortunate incident, etc… that requires the salon to be closed during regular business hours, we would gladly reschedule your appointment. The 50% discount will not apply.